German web press maker KBA has created a new company, PrintHouseService to deliver technical support for newspaper and commercial web printers.
Marketing director Klaus Schmidt says the move is a response to growing industry demand: “More and more commercial web and newspaper printers are recognising the appeal of technical support partnerships to handle comprehensive and timely maintenance for their press installations,” he says.
PHS will be based in Würzburg, Germany, and have “several decentralised branch offices” but there is no indication yet where these will be.
The company promises highly qualified specialists with many years of practical experience in the printing press industry, offering flexible services at regular prices. The unit will undertake a variety of work including repairs, maintenance and inspections, as well as on-going production support, retrofits and upgrades.
“Where required or within the framework of outsourcing projects, specialists can be based at the customer's location for a predetermined period – or even permanently – to ensure 24/7 availability for technical support and maintenance,” says Schmidt.
Geographical and technical proximity to KBA means PHS staff will be “right up to date” on the latest technology developments.